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Electric Substation Senior Instructor


Worcester, MA, US, 01604

Division:  US HR L&D
Job Type: 
Requisition Number:  6955
Job Category: 
Job Function:  Human Resources
About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.


To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.


We are hiring for an Electric Substation Senior Instructor position in Millbury, Massachusetts. 

Job Purpose

Deliver high quality learning experiences that meet Electric Substations technical, regulatory and safety learning needs through a blended learning approach and support the design and development of learning solutions. At the highest level the role will act as a technical subject matter expert for the US.

Key Accountabilities
  • Deliver technical training programs to substation clients through a blended learning approach, such as hands on activities to stimulate real tasks, ensuring that National Grid is effectively providing training in line with external requirements, and best practices 
  • Liaise with the business, acting as a technical training advisor for various departments throughout the company in order to resolve any issues.
  • Administer testing and conduct physical and technical assessments.
  • Conduct assessments of training needs associated with the introduction of new equipment, procedures and technology to ensure that National Grid incorporates best practice into learning methods and programs.
  • Keep up to date on training developments in order to ensure that innovation and latest learning requirements and ideas are incorporated into National Grids technical training programs.
  • Define, create and deliver training programs such as preparing lesson plans and developing instructor materials and assessments in order to meet the learning and development needs of the business 
  • Coordinate learning records administration including monitoring course completions, attendance, and assessments
  • A High school Diploma or Equivalent is required. Supervisory experience and/or advanced education in Engineering, Education, or a related field are considered a plus.
  • A minimum of 5-7 years of Electrical Operations experience with extensive knowledge of Electric Substations. 
  • Excellent oral and written communication skills including active listening and presentation skills.
  • Must have strong interpersonal skills, be able to perform in a team environment, collaborate with others, handle multiple projects, and meet deadlines.   
  • Strong knowledge of safety policies and substation maintenance procedures along with construction standards, with the ability to work collaboratively between these functions
  • Understanding of Learning and Development principles 
  • Candidates may also be asked to demonstrate their presentation skills and knowledge of technical subject matter by conducting a short training presentation.


More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.


National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

Nearest Major Market: Worcester