Platform Technical Director - Hybrid

About Us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.  

IT and Digital works in a harmonised partnership with the National Grid group of diverse energy businesses to deliver technology which revolutionises the way we operate. As we lead the charge towards a carbon-free future, our teams are embracing disruptive changes in our industry by working with Agile methodologies and adopting Digital mindsets to drive efficiency and bring new capabilities for our internal and external customers. Our work here is critical. National Grid moves energy to millions of homes and businesses in the UK and US and the technology we utilise to complete that task is down to us. The successful applicant for this position will be an integral contributor towards this goal and we will support your professional development as part of our multi-cultural, customer-centric global team.  

National Grid is hiring a Platform Technical Director for our IT Digital Workplace Services team. This is a hybrid role based in Warwick 1-2 times a week.

About The Role

In the Platform Technical Director your purpose is to develop and implement platform-wide architecture and processes that align with the organization's strategic goals and ensure compliance between business and technology strategies. This role contributes to our vision by providing strategic leadership and guidance to stakeholders, identifying market trends and business benefits, and managing governance practices to ensure the organization's success.

As the Platform Technical Director for the Digital Workplace Services (DWS) Platform, your key responsibilities will include:

• Driving the strategic technology direction of the platform, in alignment with the overall strategy defined by the Platform Technical Director, including shaping the technology roadmap across architecture, engineering, and platform priorities.
• Collaborating with stakeholders to understand requirements for DWS tooling for end user devices, collaboration, digital directory, observability, service management and operations management. Examples include: Microsoft/Office 365, Windows/MacOS/iOS/Android, Active Directory, InTune/SCCM/JAMF, Azure AI -- translating these into actionable architectural solutions.
• Evaluating emerging technologies, particularly in public and private cloud, AI, operations and end user request automation, Digital Experience Management (DEX/DEM), and observability to assess their alignment with platform goals and organizational standards.
• Conducting market analysis, architectural and technical reviews to ensure compliance with established standards, identifying and implementing areas for improvement.
• Collaborating with platform leadership on aligning roadmaps to an overall multi-year strategic timeline and business cases to fund delivery.
• Providing technical leadership to cross-functional teams, fostering collaboration across architecture, engineering, and operations.
• Mentoring and coaching team members to build expertise in platform technologies and associated processes.
• Ensuring platform solutions align with organizational needs while maintaining a focus on reliability, scalability, efficiency and security.

About You

• Formal academic qualifications in a relevant technical discipline, or equivalent experience.
• Proven experience in technology operations, architecture, or related fields, with significant expertise in leading technology strategies.
• Solid understanding of Digital Workplace strategies, best practices and standards, and KPIs.
• Hands-on experience with public and private cloud technologies, networking, and automation tools.
• Strong analytical and planning skills with a history of developing and delivering robust technical roadmaps.
• Exceptional communication and interpersonal skills, adept at engaging and influencing both technical and non-technical stakeholders.
• Proven ability to lead in a matrixed environment, aligning teams to shared objectives and fostering collaboration.
• Demonstrated success in evaluating and implementing emerging technologies to drive innovation and operational excellence.

What You'll Get

A competitive salary between £70,000 - £85,000 – dependent on capability

As well as your base salary, you will receive a company car or allowance, a bonus of up to 20% of your salary for stretch performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, a salary sacrifice technology scheme, support via the employee assistance line and matched charity giving to name a few.

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