Senior Supervisor, Facilities

About us

National Grid is hiring a Property Management Supervisor for our Facilities department in Buffalo, New York.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

National Grid is looking for a Supervisor of Facilities Management who will plan and coordinate all operations, maintenance as well as repairs of a large number of operations centers and office complexes in assigned area, including all mechanical, plumbing and electrical equipment, buildings, grounds, sidewalks and parking lots to ensure safe and productive facilities. As a supervisor, you will be responsible for supervising facilities operational activities in order to achieve high productivity, low costs and efficient work practices and to ensure compliance with National Grid policies and procedures.

Key Accountabilities

• Translate functional policy into processes and procedures that drive greater efficiencies for National Grid and ensure compliance with SHE (Safety, Health, and Environmental Department) and regulatory standards including corporate policies, procedures, and internal controls to ensure protection of assets and minimization of overall costs and risks.
• Lead, motivate and develop the represented employees, prioritize work, and allocate resources to ensure results are delivered in line with expectations and business objectives.
• Manage IPS partners performance against their established SLAs within the MSA.
• Manage internal stakeholder relationships, including but not limited to meeting with leadership, site visits and yard meetings.
• Participate in storm response as requested.
• Monitor and control allocated human and material resources, maintaining financial and progress forecasting to ensure the day-to-day operation of National Grid's facilities are delivered according to schedule and within budget.
• Establish and agree key performance targets and financial budgets to optimize business performance in line with set objectives for managing facilities.
• Implement contractual requirements and service level agreements to meet service specifications and deliver against facilities business objectives.
• Attend meetings with company leadership, union officials, local, county and state agencies to ensure National Grid facilities continue to run efficiently and safely.
• Be a champion for a designated service or function such as HVAC, fire protection, life safety, structural or security and provide technical expertise throughout the facilities organization regarding the item.
• Utilize the existing CMMS system to oversee the day to day operations of the assigned area and IPS partners KPI,SLA performance.
• Accountability to financial forecasting. Conduct monthly budget analysis detailing current status as well as projected outcomes for OPEX & CAPEX, to maintain a cost-effective service and clear budget process.
• Support of off-hours/extended emergency work is required
• Assist with capital planning scope development and providing support for project delivery.

Supervisory/Interpersonal- Experience Required

• Able to use direct persuasion to influence others to accept planning proposals.
• Experience of managing project teams and projects independently.

Qualifications

• A bachelor’s degree or advanced degree in Engineering, Engineering Management, Building Technology or related discipline, or 5+ years direct experience in building/facilities management.

• Certified Facility Manager strongly preferred.

• Experience directing skilled personnel in a union environment, including contractors and an in- depth knowledge of the facility industry.

• Detailed working knowledge of electrical/mechanical/plumbing/structural operating procedures, accident prevention rules, OSHA Regulations, Corporate and Departmental Employee Relations policies and procedures, Labor Contracts and appropriate clerical/administrative procedures, plus strong knowledge of the budget process.

• Experience of managing the work of a technical business unit and demonstrates taking specific actions to enable the team to function efficiently and effectively.

• Demonstrates strong interpersonal skills including human resource management, negotiations and communications. Informs and articulates clearly the reasons for a decision.

• Understands rationale behind policies and processes and demonstrates the ability to challenge existing processes and ways of working e.g. taking action to avoid future crisis or create opportunities to improve existing practices.

• Detailed knowledge and understanding of legislative and regulatory issues affecting the industry. Demonstrates the ability to anticipate obstacles and think ahead about next steps.

• Demonstrates the ability to network internally and externally and to develop successful, long-lasting business partnerships with others and seeks to understand and challenge business scenarios to the benefit of all parties.

More Information

Salary: $$88,000 - $103,000 

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. 

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.  

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