Senior Supervisor, Metering Worker

About us

National Grid is hiring a Senior Supervisor for our Telecomm Metering department in Liverpool, NY.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

To supervise the maintenance and construction of large commercial and industrial metering systems.

Key Accountabilities

• Oversee the operational workload for a team of union workers, ensuring allocated staff are fully utilized to deliver against the agreed program of work.
• Plan, schedule, and coordinate the work involved in the maintenance and construction of larger commercial and industrial metering systems.
• Ensure supervised team of union workers comply with safety standards, policies and processes to ensure a safe working environment and minimize risk for all staff.
• Promote and implement procedural best practice within the team to ensure all working practices are compliant with company policies and regulatory requirements.
• Manage an expense budget which includes labor, material, transportation and other operating expenses.
• Understand the work execution process and work coordination of a technician workforce for the construction, operation and maintenance of metering systems.
• Monitor performance of allocated staff, including issues relating to sickness, discipline and poor standards of work to ensure that work is performed efficiently and effectively
• Responds to regular and off-hour emergency outages, taking necessary steps to safe guard customers and employees during restoration of our electrical system in a timely manner.
• Exhibit knowledge of Meter & Test vehicles, tools, and equipment
• Responsible for the supervision of 6 -12 union employees across multiple offices within a division

Supervisory/Interpersonal- Experience Required

• Excellent communication with a focus on active listening and presentation skills.
• Experience with managing a team with the ability to build effective, respectful, working relationships.

Qualifications

• Bachelor's degree in electronic or Electrical engineering with 3+ years of experience in metering or similar technical field, servicing customers and supervising employees
• Associate's degree in electronic or Electrical engineering with 5+ years of experience in metering or similar technical field, servicing customers and supervising employees
• Minimum of 7+ years experience in relay protection and control systems, metering, or similar technical field, servicing customers and supervising employees
• Valid driver's license

More Information

Salary: $100,000 - $142,000

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. 

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.