Manager

About us

National Grid is hiring a Manager, Transmission Control Center in Northboro, MA. 

Superpowered. Meaningful work. Human impact. A story we’re proud to tell. This is what matters to us at National Grid. In a world of complexity and unanswered questions, there is one thing we’re certain about: the power of our people.

Join us in our goal to deliver 100% fossil-free heat to our customers by 2050!

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

To operate the New England transmission system in a safe, secure, reliable, and efficient manner in accordance with all FERC, NERC, NPCC, ISO-NE, and National Grid requirements, standards, and procedures.

Key Accountabilities

· Ensure the safe, secure, reliable, and efficient operation of the National Grid’s New England Transmission system.

· Provide 24x7 real-time analysis, monitoring, emergency response, and switching of the transmission system.

· Develop and implement policies and procedures for the operation of the National Grid Transmission system.

· Ensure compliance with all applicable FERC, NERC, NPCC, and ISO-NE standards.

· Support the development and implement short and medium-term strategic and tactical plans as required to meet department and business unit strategies, goals, and objectives.

· Plan, and organize the work activities of the control room staff in the operation of the transmission system.

· Develop and maintain a highly skilled and trained, well qualified work force.

· Develop an error-free environment

- The consequences of control room errors or omissions include personal injury, widespread outages, system-wide disturbances, and NERC fines of up to $1M per day.

· Exercise the normal supervisory functions of employee selection, assignment, transfer, training and development, inclusion and diversity, safety, counselling, discipline, and termination. · Coordinate the work activities of employees, and establish clearly defined goals and standards of employee performance.

· Represent National Grid on national and state level committees.

· Maintain close and effective working relationships with the EMS staff, ISO-NE, regulators, field work force, engineering, and distribution control rooms as well as with neighbouring utilities, and transmission customers.

· Coordinate major capital construction projects including but not limited to; hosting conference calls, writing energization procedures, initiating updates to EMS displays and comments pages, updating system one-line displays, etc.

· Maintain NERC Reliability Coordinator certification.

· Maintain Clearance and Control authorization.

· 24/7 On Call responsibilities

Supervisory/Interpersonal- Experience Required

· Considerable experience with and a thorough understanding of the operation of the electric transmission system.

· Extensive knowledge of power system operations and market operations. ·

Detailed knowledge of EMS, state estimator, load flow, and contingency analysis.

· Familiarity with Company policies, procedures, budget process, and labor agreement.

· Demonstrated analytical and problem solving skills.

· Ability to effectively make significant real-time operating decisions.

· Ability to evaluate alternate courses of action, and to make decisions against a background of ambiguity and uncertainty.

· Proven leadership and interpersonal skills.

· Excellent verbal and written communication skills.

· Demonstrated record of delivering results.

Qualifications

· Degree in Engineering or 5 years experience as a Security/System Operator or equivalent experience in System Operations.

· Significant electric operation and control room experience.

· Thorough familiarity with shift operations.

· NERC Reliability Certification or the ability to obtain certification within 1 year.

· Clearance and Control Authorization, or the ability to obtain authorization within 2 months.

More Information