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Substation Planning and Performance Manager (North West)



Division:  NW North Wales
Job Type: 
Requisition Number:  24861
Job Category:  Electricity Transmission - Operations
Job Function:  Engineering

About the role


Substation Planning and Performance Manager, Permanent, North West


We are looking for a talented Substation Planning and Performance Manager to lead a team accountable for building and managing an optimised operational plan for the delivery teams, whilst driving regional performance improvements by analysing performance data and the creation of action plans.

The Substation Planning and Performance Manager role will focus on tactical plan management, operational plan management and performance, as detailed below:

Tactical Plan Management


  • Provide technical input into the tactical plan with Network Outcomes
  • Ensure appropriate resource is allocated against the tactical plan, including any national mobility requests.
  • Manage zonal reporting and prioritisation of Plant Status

Operational Plan Management


  • Manage the Operational plan, responsible for change management and escalated prioritisation in current year timescales.
  • Co-ordinate across all delivery vehicles to ensure prioritised work is delivered.
  • Line management of the Operational Planning Team to ensure current year resource allocation, scheduling and prioritisation is delivered efficiently.
  • Co-ordinate with the Lead Project Managers (LPM) to manage the resource and outage planning of Asset Operations Scheme delivery work.
  • Establish clear zonal and national communication channels to drive standardisation on work delivery.
  • Chair the Operational Cross Functional meeting.



  • Track work delivery for the Zone and report on deliverables as required
  • Monitor and analyse zonal performance against key metrics as directed by the Head of Operations for the zone.
  • Drive continuous improvements in unit cost and standard job times during delivery, obtaining feedback from the delivery teams and working closely with the Quantity Surveyors (QS).
  • Zonal financial reporting, reforecasting, and accrual submission to support both the Head of Operations and Team Operations Managers.
  • Point of Contact for Operations Controls to ensure standardisation and best practice nationally.
  • Alongside the Head of Operations and team Operations Managers, manage succession planning within zone liaising with the Strategic Workforce Planning teams on the longer-term resource requirements.

The role will require travel around the National Grid North West Zone, and the ability to travel between our three key sites near Daines, Penwortham, or Capenhurst is essential.

About you


You will come from an engineering or plant background, with a proven track record within a commercial environment and experience of managing multi-disciplined teams, and be leader who is both comfortable with people management and has the technical expertise to succeed, as detailed below:



  • Effective people management and communication skills.
  • In time, demonstration of a detailed understanding of the company’s planning process.
  • Able to interrogate performance data and drive continuous improvement.




  • Knowledge and experience of the HV plant and equipment used in a substation.
  • Experience of providing clarity of direction for the team and engaging them with change.
  • Track record of working with stakeholders/ customers and building effective relationships.
  • Experience of implementing change to embed and sustain new behaviours and ways of working
  • Knowledge of Safety Rules, National Safety Instructions and Working Procedures


About us


National Grid Electricity Transmission (NGET) is at the heart of energy in the UK. The electricity we provide gets the nation to work, powers schools and brings energy to life. Our energy network connects the nation, so it’s essential that it’s continually evolving, advancing and improving.

In NGET we are passionate about both operating our network safely and providing highly reliable quality of supply for our customers. At the heart of achieving these outcomes is the effective control and operation of our network.

At National Grid, through listening to what our customers need, every day we do the right thing and find a better way.

As a National Grid employee, you’ll treat our customers as a priority, taking time to listen and work with them to help give them the best experience we possibly can. You’ll need to be proactive and flexible in your approach and continually look for ways to exceed their expectations – sometimes in unexpected and helpful ways. You’ll provide accessible information when our customers need it and make things simple by using your expertise to guide them. Above all, you’ll follow through on your promises to deliver value, drive efficiency and give them a great customer experience.

We offer inclusion and diversity training for everyone here at National Grid, with a view to building an inclusive working environment and developing all our employees. Training opportunities range from unconscious bias and reverse mentoring to targeted training initiatives which are tailored to support our diverse and innovative work force.

What you'll get


A competitive salary between £64,000 - £70,400 dependent on capability

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

This role closes on 26th October 2021 however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.



At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.