Business Operations Manager

About the role

The Business Operations Manager will be responsible for support the management and operations of PPMO ( Portfolio Performance Management Office ) team.

Within this role, you will act as an advisory partner to the PPMO Leadership Team. The Business Operations Manager will be responsible for supporting the management and operations of PPMO team, they will drive forward key initiatives and support in the management and development of the function.
 

This role provides an excellent opportunity for an ambitious and high performing individual to deliver key outputs that will positively impact the operations of a growing PPMO team. 
 

About you

What we do isn’t just important – it’s essential. That’s why we look to recruit experts in their field. In this case, we’re looking for someone who has:

• Experience working with and supporting leadership teams operating in complex environments.
• Experience of consulting or business partnering
• Ability to quickly develop trusted relationships at all levels.
• Confident communicator, with gravitas and presence
• High commercial acumen
• Strong analytical skills

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we’re committed to building a diverse, inclusive and authentic workplace for everyone. So if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one. 

What you'll do

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• Team Management - Support the SLG with team management, driving forward the agendas and optimising performance of our people.
• Team Engagement – Support the SLG with understanding and addressing issues identified through engagement measures such as Grid Voice.
• Team Collaboration – Support the SLG with the identification of shared objectives and initiating collaboration opportunities to increase efficacy and reduce duplication of effort.
• Strategic Support - Support the SLG with developing a structured plan to implement key priorities.
• Performance Management - Collate and manage performance metrics; identify process improvements opportunities and develop strategies to address them.
• Team Development - Identify team development and training opportunities; develop and run training interventions.
• Budget Management - Work with the SLG to manage budgets and oversee resourcing, ensuring that goals and financial plans are being met. 
• Strategic Projects - Lead on special projects as opportunities arise.

What you'll get

A competitive salary up to £70,000 – dependent on capability.

As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

About Us

National Grid Strategic Infrastructure has a key role to play in tackling climate change by accelerating our capacity to deliver clean electricity across the UK. We already operate the fastest decarbonising electricity grid in the world, with an ambition for zero carbon operation by 2025. And by 2035, we want to run 100% clean, green energy, all the time.

Here at National Grid, we connect homes and businesses to power, making sure supply and demand match each other. We make sure the lights are on in schools, operating theatres, and sporting arenas; we’re thousands of people working on behalf of millions of people. 

Our investment in Strategic Infrastructure via the Great Grid Upgrade will mean more home grown power, greater energy security and a cleaner future. 

Whatever your role, wherever you work with us, you’ll help us hit stretching targets and achieve our far-reaching goal: to secure, clean energy that supports our world far into the future. Here, you will be at the heart of energy.

More information

This role closes on April 30th 2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. 

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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