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Change Delivery Partner


Warwick, GB, CV34 6DA

Division:  PMO
Job Type: 
Requisition Number:  24754
Job Category:  Electricity Transmission - Non-Operations
Job Function:  Business Change and Project Management

About the role



Change Delivery Partner, Warwick, Permanent

We currently have an exciting new opportunity for a Change Delivery Partner role to join Electricity Transmission (ET). The focus of this business change role is helping the leadership team to identify and shape improvement opportunities, gaining a deep understanding of critical deliverables, objectives and challenges our teams face, to building effective and trusting relationships as you  support them in designing and driving effective change initiatives and delivering value to our customers and stakeholders.

We are looking for individuals with great problem-solving skills, combined with expertise and experience in supporting and delivering change in a complex environment with many stakeholders. The role will be based on a flexible ‘hybrid’ working model, working between home, Warwick and potentially other National Grid offices, so travel will therefore be required.

We are looking for you to develop effective working partnerships with the senior leadership team within ET New Infrastructure to critically evaluate, influence and develop the appropriate change solutions to help the leadership team achieve their objectives. With a significant change portfolio within ET, the role offers the potential to build change experience across a varied change portfolio with the potential for career development.

The Change Delivery Partner will be:



  • Responsible for the quality delivery of outcomes as agreed with the New Infrastructure team and within projects and programmes
  • Actively supports building programme, project, change, continuous improvement and Project Management Office (PMO) capability within ET, through development of tools, methods and sharing of best practice 
  • Ensuring that the right tools and methods based on our internal change standards are being used in a consistent way to deliver change within the portfolio and guiding leaders and teams through effective application.
  • Managing relationships with programme managers, PMO managers and Change Portfolio Manager to ensure service is delivered to agreed standards and outcomes
  • Supporting the introduction of best practice in line with emerging trends and innovation around change delivery and ensures frameworks, tools and methods are regularly refreshed  
  • Contributing to the Communities of Practice (CoP) for programme and change management 
  • Supporting and providing PMO activities within projects and programmes in the ET change portfolio: benefits management, scoping, scheduling & planning, programme & project governance, programme & project financial management, RAID management and resource management based on the programme and change management framework 

About you


As the successful candidate you will be well versed in winning the hearts and minds of stakeholders at all levels, be able to illustrate successful change programme delivery and still be able to operate with a ‘hands on’ approach.

You will have:



  • Demonstrable practical problem solving and communications skills with experience working with multiple stakeholders
  • Experience of working in dispersed, high performing and agile teams (team members working on numerous unrelated projects)
  • Understanding of change delivery approaches, methodologies and frameworks including agile change management concepts  
  • The ability to deal with ambiguity and complexity, showing self-drive and the ability to work independently     
  • Practical experience in some of the following areas: Portfolio Management, Programme Management, Project Management, Change Management, Continuous Improvement, Operating model design and implementation   
  • Practical experience in the following: scoping, scheduling and planning, business case development and benefits management, project financial management, governance, risk management, vendor management, resource allocation, business readiness management and execution


About us


National Grid Electricity Transmission (NGET) is at the heart of energy in the UK. The electricity we provide gets the nation to work, powers schools and brings energy to life. Our energy network connects the nation, so it’s essential that it’s continually evolving, advancing and improving.

In NGET we are passionate about both operating our network safely and providing highly reliable quality of supply for our customers. At the heart of achieving these outcomes is the effective control and operation of our network.

At National Grid, through listening to what our customers need, every day we do the right thing and find a better way.

As a National Grid employee, you’ll treat our customers as a priority, taking time to listen and work with them to help give them the best experience we possibly can. You’ll need to be proactive and flexible in your approach and continually look for ways to exceed their expectations – sometimes in unexpected and helpful ways. You’ll provide accessible information when our customers need it and make things simple by using your expertise to guide them. Above all, you’ll follow through on your promises to deliver value, drive efficiency and give them a great customer experience.

We offer inclusion and diversity training for everyone here at National Grid, with a view to building an inclusive working environment and developing all our employees. Training opportunities range from unconscious bias and reverse mentoring to targeted training initiatives which are tailored to support our diverse and innovative work force.

What you'll get


A competitive salary between £38,900 - £49,200 dependent on capability.

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

This role closes on 25th October 2021 however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.



At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.