Contract Manager

About us

At National Grid, we light up the world by harnessing the unique strengths of our people. Join us as a Contract Manager to be part of a team that's driving forward the energy transition, creating a brighter, more sustainable future for all.

Unleash your superpower and bring energy to life.

National Grid is hiring a Contract Manager for our Customer Connections Team based in Warwick.

About the role

The Contract Manager is responsible for managing all legal agreements, in particular connection agreements between National Grid Electricity Transmission (NGET) and the National Energy System Operator (NESO), ensuring compliance against our licence obligations. Customer needs should be understood and met where possible, whilst also identifying and mitigating business risks.

This role is crucial in connecting customers to the high voltage transmission system in England and Wales and turning the UK’s net zero ambitions into reality.

What you'll do

• Contractually manage our complex connection agreements and liaise with relevant teams to mitigate project risks.
• Ensure our CRM data is accurate and reflects actual contract/project status.
• Work closely with the Relationship Management Teams to ensure Customer requirements/needs are fully understood.
• Share knowledge, coach and help in developing the Contract Managers & Contract Coordinators.
• Support the Lead Contract Manager with the roll out of process change/new processes to the team.

What you'll need

• Experience of managing multiple stakeholders.
• Proven track record of being able to influence at a senior level.
• Commercial acumen and strong negotiations skills.
• Thrives in a busy working environment with numerous activities running in parallel.
• Experience in contract and/or account management preferred.
• Experience in energy or utilities (or similar industry) preferred.
• Experience in using a CRM System (Salesforce or similar) preferred.

What you'll get

Starting salary of £46,000 - £54,000

• Annual Performance Based Bonus
• Hybrid working model between Home, Site and Office
• 26 days annual leave, plus eight statutory days 
• The option to buy additional or sell holiday days 
• Generous contributory pension scheme - we will double-match your contribution to a maximum company contribution of 12%
• Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees and time off for study leave – so long as it’s relevant to your role
• Access to several flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few
• Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days)
• Access to a numerous apps which support health, fitness and wellbeing

More information

National Grid Electricity Transmission (NGET) own the electricity transmission network in England and Wales. Every time you plug in your phone or flick a light switch, we’ve played a part. Not only are we responsible for delivering energy to millions of homes and businesses, we are also driving the move to cleaner energy, and the Government’s target of net zero emissions by 2050.

National Grid Electricity Transmission (NGET) is at the heart of energy in the UK. The electricity we provide gets the nation to work, powers schools and brings energy to life. Our energy network connects the nation, so it’s essential that it’s continually evolving, advancing, and improving.

In NGET we are passionate about both operating our network safely and providing highly reliable quality of supply for our customers. At the heart of achieving these outcomes is the effective control and operation of our network.

To find out more about us, please follow the link below:

https://www.nationalgrid.com/electricity-transmission/

The closing date for applications is 28/02/25

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