Data Culture & Engagement Lead

About us

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Data Culture & Engagement Lead and find your superpower. 

National Grid is hiring a Data Culture & Engagement Lead  - This position will be based from our Warwick office - Hybrid Working model (working schedule is negotiable).

Job Purpose

The Data Culture & Engagement Lead will be responsible for embedding a strong, inclusive, and value-driven data culture across the organisation. This role will champion data literacy, foster behavioural change, and ensure that data becomes a core part of how decisions are made, and value is delivered. Working across business units, the role will be to design and implement initiatives that elevate awareness, engagement, and accountability around data.

What you'll do

Culture Strategy & Design

• Drive the organisation’s data culture vision in alignment with strategic goals.
• Translate data values into observable, measurable behaviors.
• Develop a data culture playbook and behavioural guidelines.
• Partner with HR and L&D to embed data culture into onboarding, performance, and leadership frameworks.

Engagement & Enablement

• Manage data communities to promote grassroots advocacy.
• Design and deliver campaigns, events, and storytelling initiatives that celebrate data success.
• Collaborate with the Data Academy and other learning teams to scale data literacy pathways
• Support the development of communities of practice (e.g. Data Guilds, CoPs).

Measurement & Continuous Improvement

• Define KPIs and metrics to assess data culture maturity and behavioural adoption
• Conduct regular surveys, focus groups, and assessments to track progress.
• Use insights to iterate and improve cultural interventions.
• Report on cultural health to senior leadership and governance forums.

Leadership Coaching & Change Management

• Coach leaders and managers to be role models of data-driven behaviours
• Provide tools and frameworks for teams to assess and improve their data culture.
• Support change initiatives that require shifts in mindset, habits, and collaboration.

About you

• Proven experience in communications and engagement, with a strong focus on driving cultural change within an organisation.
• Background in change management, with the ability to support the business in becoming more data literate and data-driven.
• Familiarity with data concepts is advantageous, but not essential; a passion for fostering a data culture is key.
• Excellent stakeholder engagement and facilitation skills, with a track record of building relationships and influencing at all levels of the organisation.
• Experience in developing and implementing behaviour guidelines and roadmaps for cultural transformation, particularly in relation to data literacy.
• Strong communication skills, with the ability to translate complex data concepts into relatable and actionable insights for diverse audiences.
• Creative thinker who can design and deliver engaging campaigns, events, and initiatives that promote data success and grassroots advocacy.
• Comfortable working in a matrixed, cross-functional environment, with experience in IT communications or change management roles being highly desirable.
• Empathetic communicator with the ability to inspire and motivate others, fostering an inclusive and collaborative culture.

What you'll get

A competitive salary– £70,000 - £80,000 DOE

As well as your base salary, a bonus of up to 30% of your salary for stretch performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, a salary sacrifice technology scheme, support via the employee assistance line and matched charity giving to name a few.

More Information

The closing date for this vacancy is 23rd July. However, we encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

 
DE & I statement 
 

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
 
#LI-AZ1
#LI-HYBRID