Senior Learning Administrator (Talent & Capability) - ESO

About the role

Great Britain's electricity system is undergoing an ambitious, exciting and vital transformation. Together with industry, we are creating a cleaner, greener system, one that protects the planet and serves generations to come.

Reporting to the Capability Development Manager, the Learning Administrator supports NESO with a range of learning administration activities. This role supports with NESO-wide people capability, supporting the planning and management of learning, ensuring that development and upskilling is managed across NESO. Working with all learning resources and systems to ensure that learning is accessible and fit for purpose. 

This role is based from Warwick and we continue to offer hybrid working from office and home. 

About us

The ESO has a key role to play in tackling climate change by transitioning GB’s electricity system to net zero. We already operate the fastest decarbonising electricity system in the world, with an ambition for zero carbon operation by 2025. And by 2035, we want to run 100% clean, green energy, all the time.

Becoming the National Energy System Operator
In Summer of 2024, the ESO will transition to becoming the National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator will be the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system. 
 

The ESO, including all of its existing roles, will be at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them. 
 

The organisation will be set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As the ESO are today, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all. 

The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.

Key accountabilities

• Subject Matter Expert for researching and sourcing vendors to supply training across a range of topics. Working with Procurement and Finance to onboard vendors. Subsequent management of vendor contracts, relationship, performance and assessments.
• Supporting with learning invoicing. Raising Purchase Orders for payment on Coupa. Checking vendor invoices against scope of work. Supporting Finance, owning the file for internal costs and recharges internally.
• Supporting NESO with mandatory learning reports as well as ah-hoc requests from the wider business and Talent & Capability for learning reports. Reporting on vendor performance (driven by course feedback).
• First point of contact for all new NESO learning requests. Triage of learning requests and delegation to the wider Talent & Capability team where necessary. Responsible for course management within Myhub - class creation, participant management, attendance management.
• Being the main point of contact for learning management requests via the .box, including, but not limited to amending learning records, uploading certification, amending course attendance and dates.   
• Supporting the Talent & Capability team with ad-hoc administration activities across all streams of work, including; ordering of equipment, annual events plan and promotion of courses, site access 
• Supporting the Talent & Capability Specialists with sourcing alternative options for creation of new e-learning content; supporting with onboarding the supplier and managing costs and service.
• Supporting the Talent & Capability Specialists with Leadership Development programmes; supporting with administration, application processes and coaching / mentoring requests. 
• Managing administration support linked to current and future learning platforms, including LinkedIn learning and the management of licences and curriculums.

About you

What we do isn’t just important – it’s essential. That’s why we look to recruit experts in their field. In this case, we’re looking for someone who has/is:

• Experience of managing the administration for training programmes.
• High detail orientation and ability to take a programmatic approach to work delivery.
• Experience working with managed service providers (MSPs) and/or online learning platforms. including commercial scoping and performance management.
• Excellent communication and stakeholder skills.
• Experience of managing projects or programs of work.

What you'll get

A competitive salary between £42,000 - £48,000pa – dependent on experience and capability.

As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. 

More information

This role closes on 27/09/2024 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. 

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. 

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
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