Values
DEIB

Our Culture and Values

We are an inclusive, progressive, purpose-driven organisation that is focused on delivering great outcomes at pace. We embrace curiosity to learn and adapt, conscious of the impact of our actions. We have built a culture of trust, respect and collaboration with our colleagues & customers that is deeply rooted in our values.

  • Accelerate Progress

    We deliver better outcomes at ace when we take accountability, are courageous and progress the bigger picture.​

Accelerate Progress

We deliver better outcomes at ace when we take accountability, are courageous and progress the bigger picture.

 

Be Curious

We achieve more when we demonstrate a growth mindset, being curious, asking questions beyond and with our organisation to develop, learn and innovate.

  • Be Curious

    We achieve more when we demonstrate a growth mindset, being curious, asking questions beyond and with our organisation to develop, learn and innovate.

Create Belonging

We can perform at our best when we can be our true selves, embrace diversity and are truly inclusive.

  • Create Belonging

    We can perform at our best when we can be our true selves, embrace diversity and are truly inclusive.​

  • Build Trust

    We build trust when we listen to and understand the needs of our colleagues, consumers, customers and stakeholders, are transparent with our actions and deliver on our commitments.​

Build Trust

We build trust when we listen to and understand the needs of our colleagues, consumers, customers and stakeholders, are transparent with our actions and deliver on our commitments.

Awards and Recognition

Together, we energise each other to deliver incredible work every day. Our people are at the heart of everything we do, and we take pride in creating a workplace where everyone feels welcome and supported. It's this commitment that's earned us recognition from top organisations - not just for what we achieve, but for how we care for our people. This is what drives us forward.

The National Energy System Operator is a publicly owned organisation, commercially & operationally independent from Government, regulated by Ofgem.​