Title:  Assistant - Political Correspondence Unit - NESO

About the role

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.

We are looking for an Assistant to support our Political Correspondence Unit in its management of external stakeholder correspondence, on a temporary basis. The job will sit within the Corporate Affairs directorate, which has responsibility for managing the reputation of our organisation. Since NESO was formed in October 2024, the Corporate Affairs directorate has supported an increased volume of political correspondence, which is expected to increase further throughout this year.

The team you will be working with is responsible for engaging key stakeholders externally including parliamentarians, combined authorities, councils, think tanks, trade associations, academics and other regional stakeholders.

This role is part-time and for a fixed term. It will primarily be based from home but there will be an expectation for you to be in the office at least one day per week. You would be able to work from NESO office locations in Wokingham, Warwick, Glasgow or London. Any travel outside of your home office will be reimbursed.

Key Accountabilities

• Support the Corporate Affairs directorate in monitoring and processing external correspondence from stakeholders.
• Drafting responses to stakeholders.
• Effectively matching key lines to take with questions and concerns raised in drafting external correspondence to provide information on NESOs position.
• With more complex issues from external stakeholders, identifying the appropriate technical expertise within NESO to help draft effective responses.
• Tailor responses being drafted into the most appropriate format for the audience concerned.
• Provide wider administrative support to the Regions and Nations Team.

About you

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who: 

Knowledge

• Knowledge about political environments and institutions at a national, regional or local level is desirable but not essential.
• Understanding of the energy sector is welcome but not essential.

Experience

• Previous experience of handling, processing and drafting correspondence to external stakeholders.
• Proven experience of taking initiative to manage a large volume and varied caseload under pressure and to a high standard.

Skills

• Ability to manage and prioritise a range of tasks, working both collaboratively with others and independently, to deliver to a high standard and at pace to meet deadlines.
• Clear and concise writing style, tailoring responses appropriately to fit the intended audience.
• Strong communication and interpersonal skills.
• Ability to assess complex and often incomplete information and be able to identify the appropriate expertise or lines to draft effective responses.
• Competent use of IT essential / willingness to learn new programmes.

About what you’ll get

A competitive salary between £34,000 – 37,000 FTE – dependent on experience and capability.

As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.

About us

Traditionally, Britain’s energy system has been split into two areas – gas and electricity – but to ensure that Britain’s energy system is secure and affordable there needs to be co-ordination across the whole energy system, with one single entity responsible for translating policy into immediate strategy. National Energy System Operator (NESO) will bring unparalleled change.

Forge a path to a sustainable future for everyone.

Your energy, our future, together.

About the National Energy System Operator (NESO)

In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.  

The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.

The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.

The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.

More information

This role closes on 24/06/2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. 

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. 

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.