Title:  EMR Specialist - NESO

Location: 

Warwick, GB, CV34 6DA

Division:  NESO EMR Delivery Body
Job Type: 
Requisition Number:  62975
Department:  ESO
Job Function:  Customer Experience and Marketing
Description: 

About the role

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.

 

As EMR Specialist, you will be part of a team responsible for managing key commercial operations for the Contracts for Difference (CfD) scheme, a government led initiative designed to incentivise renewable generators to join the energy system. This role sits at the vanguard of the CfD regime and is an exciting place to be as the United Kingdom strives to reach Net Zero by 2050. 

 

A key function of the role is to support participants with meeting their obligations under the CfD regulations, coordinating the operation and development of the annual application and auction process, and supporting applicants before and during each Allocation cycle.

 

This role is based from our Warwick office, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

About you

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:
•    Is passionate about customer service.
•    Has experience working within regulatory frameworks or policy. 
•    Demonstrates strong data skills. 
•    Has analytical and problem-solving skills. 
•    Is a good communicator with excellent writing and verbal skills.

About us

The creation of National Energy System Operator (NESO) is driven by an urgent need to unify and optimise our approach to energy. A more integrated and coordinated strategy is needed to meet the unprecedented challenges of climate change, ensuring secure energy supply, and keeping costs manageable for consumers.

 

Join us and empower your potential, energise our team, and be part of something bigger.

 

Your energy, our future, together.

 

About the National Energy System Operator (NESO)

 

In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.  

 

The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them. 

 

The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all. 

 

The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.
 

What you'll get

A competitive salary between £52,000 - £60,000pa – dependent on experience and capability.

As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. 

As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.
•    Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
•    A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table.
•    Generous Total Rewards Plan – comprising of health, finance and wealth, work/life balance, and career benefits.

Key Accountabilities

 

•    Develop a sound understanding of the CfD regulations and NESO systems, producing informative resources and delivering guidance to industry and wider NESO team.
•    Work alongside the CfD team to operationally deliver successful annual CfD rounds.
•    Work closely with DESNZ to deliver on their policy ambitions for each Allocation Round.
•    Support the preparation and running of key processes from Assessment and Dispute. activities to delivering auctions all whilst managing own key responsibilities consistent with role level.
•    Assess eligibility of Applicants entering into the Round, utilising SOPs and CfD Regulatory Frameworks.
•    Manage data files and utilise systems in order to run the Round.
•    Proactive in identifying and correcting issues in data utilised.
•    Build trusted relationships with customers and stakeholders, managing queries via telephone and email.
 

More information

This role closes on 29th January 2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. . Interviews will be held in the w.c. 10th February 2025.


We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. 

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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