Title:  Energy Data Manager (Customer & Markets) - NESO

About the Role

The National Energy System Operator (NESO) is an independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system, but that’s not all we do. As the UK moves towards its 2050 net zero target, NESO has a vital part to play. We want to operate a zero-carbon electricity system some of the time by 2025 and run on clean green electricity all of the time by 2030. It’s an ambitious goal and it’s not too far away…and we can't get there without trusted and accessible data to drive the right outcomes, allowing our business and the industry the means to innovate and exploit this data to create new tools and insight that will enable decarbonisation.

NESO are looking for an Energy Data Manager to be a part of our growing data team. The purpose of this role is to engage with identified business directorates, currently aligned to Customer, Markets, and Corporate Affairs (with possible different alignments in future), to understand their business priorities and related data requirements and ensure they are delivered, in collaboration with DD&T Delivery Teams, in line with NESO data standards. This will require engagement with varying stakeholders, including Data Owners, Data Champions and wider Digital, Data & Technology (DD&T) Delivery Teams, to ensure data solutions and services are delivered in a timely, high-quality, secure, and reliable manner to meet the business objectives. The successful candidate will also foster a data mindset and shared responsibility among business directorate teams to effectively deliver data capabilities in collaboration with the central data team, ensuring data best practices are achieved and promoting continuous improvement.

This role is also responsible for establishing directorate forums, bringing key stakeholders together to discuss data management items to ensure data is managed effectively for the directorates and aligns with NESO's strategic objectives. This role may be required to attend Data Council meetings designed to oversee and govern data activities, in addition to Leadership meetings within directorates to discuss data topics and achieve close collaboration with the directorate and the data teams.

Reporting to the Data Partnering Senior Manager within the central Data function for NESO, this key role focuses on creating strong relationships with Directorates and DD&T Delivery and contributes to continuous improvements in developing the data partnering function to ensure the data team engages with directorates pragmatically and derives value to support NESO's strategic objectives and becoming a digital-first organisation. As such, it plays a key role in driving the reputation, critical delivery (both programmatic and operational), and strategy for data in NESO.

The successful candidate will need to provide thought leadership and initiative to drive a digital-first mindset, bringing modern thinking and an understanding of data. This will also require a strong combination of data management experience and depth, contributing to a strategic vision, strong team management, and relationship management with the ability to work with and influence stakeholders in achieving strategic priorities.

The role will be based in Warwick, and we continue to offer hybrid working with the expectation of at least 2 days per week in the office. It may require travel to NESO’s other offices in Wokingham, London, and Glasgow as needed.

Key Accountabilities

• Actively manage data workstream components of NESO project initiatives, developing and delivering the data requirements in line with data policies and standards. Manage the teams that deliver the initiatives, working with delivery managers and third-party service providers in the delivery as needed.
• Provide business data owners with hands-on data stewardship support and partnership to fulfil their responsibility to comply with data standards for data in their domain (including data management, governance, cataloguing, monitoring, sharing, and improving the quality of their data).
• Build and maintain strong, lasting relationships with stakeholders within Digital, Data & Technology as well as broader partnerships throughout NESO, to ensure their data needs are met and expectations are exceeded.
• Drive Data Culture and Literacy with aligned directorates to enhance the understanding of data concepts and ability to make the most of data across NESO.
• Identify and ensure risks and efficiency opportunities in data initiatives are surfaced and addressed.
• Ensure all risks and issues associated with the data-related activities from strategic programmes are captured and managed appropriately.
• Act as Subject Matter Expert with respect to data capabilities to support engagement across business initiatives.

About You

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who has: 

• BA/BS degree in a data related field or equivalent work experience in Data Management.
• Experience of leading a team of high-performing individuals with the ability to develop talent and a performance management culture that drives value through employee engagement.
• Proven ability to build and sustain high-impact relationships with stakeholders at all levels of the organisation.
• Experience working in the energy sector and an understanding of required Energy Customer (Transmission Operators, Distribution Network Operators, Suppliers, Consumers) and Markets datasets.
• Strong understanding of data governance and data management best practice and standards.
• Experience designing and implementing new data management capabilities or driving improvements to existing capabilities, ensuring adherence to data standards and best practices necessary for data to be reliable and accessible to diverse audiences. Ability to work with third parties in the delivery of services, ensuring strong supplier management practices.
• Ability to lead and facilitate discussions across functional teams and resolve complex situations to develop practical solutions.
• Strong written, verbal and visual communication skills, with a proven ability to communicate complex information at an appropriate level for the audience.
• Strong understanding of energy industry challenges and the role data has in addressing the challenges.

About What You'll Get

A competitive salary circa £75,000 to £80,000 – dependent on experience and capability.

As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. 

You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.

About Us

Traditionally, Britain’s energy system has been split into two areas – gas and electricity – but to ensure that Britain’s energy system is secure and affordable there needs to be co-ordination across the whole energy system, with one single entity responsible for translating policy into immediate strategy. National Energy System Operator (NESO) will bring unparalleled change.

Forge a path to a sustainable future for everyone.
Your energy, our future, together.

About the National Energy System Operator (NESO)
In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.  

The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them. 

The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all. 

The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.

More Information

This role closes on 24/06/2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. 

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.