Title:  Technology Delivery Manager - Quality Engineering - NESO

About the Role

National Energy System Operator (NESO) is on a journey towards a sustainable and secure energy future. Together we build on this momentum, advancing the Electricity System Operator’s (ESO) plan for zero carbon operability of the electricity system by 2025.

NESO DD&T team is currently seeking an innovative, adaptable, and results-oriented leader to lead major initiatives within our DD&T function as the Technology Delivery Manager - Quality Engineering. You will work in a highly collaborative environment in agile, cross-functional teams. For e.g. the cross functional team would be Networks, Cloud, DWS/EUC & ServiceNow/ITSM, HRFP etc.

• Understands technology and infrastructure at scale (Cloud, Networks, Security, SaaS Platforms, SN/ITSM, DWS/EUC etc.) with all the E2E touch points in terms of integrations & platform dependencies. 
• Develops and implements Quality Engineering vision and operating model; sets direction based on alignment to business strategy and technology opportunities.
• Sets strategy and direction for our Quality Engineering organization; partners with NESO DD&T & business stakeholders and influences overall Platform and Product Quality
• Initiates and fosters relationships with NESO DD&T Enterprise Architecture, Cloud Platform & Operations, Digital Risk & Security, Business Partners, and development partners; develops relationships that promote trust and increase efficiency and effectiveness.
• Develop and implement industry standard quality engineering principles - quality metrics, Root Cause Analysis (RCA), integration, security, penetration, regression, and performance testing to complement resiliency and scalability
• Adopt Continuous testing through enterprise CI/CD platform to support both legacy as well as cloud deployments with right data and environment strategy

This role can be based from Wokingham or Warwick, and we continue to offer hybrid working from office and home.

Key Accountabilities

• Quality Engineering – principles, Strategy, Planning, & Execution
• Coordinate the delivery and release processes from final sign-off
• Continuous testing through enterprise CI/CD platform
• Test Infra Management across hosting platforms
• Test Data Management & Governance
• E2E Platform and Product Integration Test
• OAT / resilience testing
• Test Reporting

About You

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who: 

• Strong technical communication with great presentation skills to influence senior executives.
• Align to organization’s digital and customer experience with shift left strategy complementing speed and agility.
• Set clear and company aligned goals for teams and individuals and help them succeed.
• Have a solid understanding of software security testing best practices and ensuring releases meet stringent security guidelines.
• Be part of integrated PI planning sessions with required stakeholders and partner resources to develop backlogs, sprint/week wise plans and dependencies.
• Create governance and reporting models that will help manage the progress across workstreams and can quickly highlight the areas that need urgent and immediate focus.
• Support provision of updates to RAID logs, finances, daily stand-ups’, PMM’s in collaboration with PMO
• Automate all possible tasks to improve efficiency.

About What You'll Get

A competitive salary between £81,000 – 85,000 – dependent on experience and capability.

As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. 

You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.

About Us

Traditionally, Britain’s energy system has been split into two areas – gas and electricity – but to ensure that Britain’s energy system is secure and affordable there needs to be co-ordination across the whole energy system, with one single entity responsible for translating policy into immediate strategy. National Energy System Operator (NESO) will bring unparalleled change.

Forge a path to a sustainable future for everyone.
Your energy, our future, together.

About the National Energy System Operator (NESO)
In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.  

The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them. 

The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all. 

The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.

More Information

This role closes on 24/11/2024 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. 

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.