Title:  Business Change Lead - NESO

About the role

National Energy System Operator (NESO) is on a journey towards a sustainable and secure energy future. Together we build on this momentum, advancing the NESO’s plan for zero carbon operability of the electricity system by 2025.

Business Change Lead plays a pivotal role in reaching those goals by helping us to deliver and embed sustainable change as one of our key strategic priorities.

At NESO, we are on an exciting journey to transform the way we implement change by delivering best practice change management and business readiness.

That’s why we’re seeking a dynamic and passionate individual to join our NESO community of specialists. As a crucial bridge between projects and stakeholders, you will ensure our teams are engaged and the business is prepared for systems change and a smooth transition to business as usual.

To thrive in this role, you should have proven experience delivering change for multiple projects simultaneously, including end-user system change projects. We're looking for someone with a proactive approach to stakeholder relations, who can effectively engage diverse teams and ensure successful project delivery. While not required, a background in energy or electricity is a plus.

Join us and contribute your expertise to an environment that values innovation, collaboration, and inclusivity. Apply now to be part of a transformative journey with NESO, where your impact matters!

This role can be based in Wokingham or Warwick, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

Key responsibilities

• Lead Change Management for high-complexity projects and programs, working across diverse teams to develop and implement effective change frameworks.
• Engage with project leads, stakeholders, sponsors, and SMEs to align on change approaches for successful delivery.
• Create communication and stakeholder plans, conduct training needs analyses, and perform change impact assessments.
• Enhance change capability and readiness across the business.
• Understand and address the impacts of change on teams, including 24-hour operational teams, to ensure sustainable embedding.
• Prepare and support teams and individuals for transitions, advising senior stakeholders on risks, mitigations, and project decisions.
• Build organisational change management capability and provide feedback for continuous improvement.
• Coach and mentor line managers, senior stakeholders, and teams in leading and embedding change.
• Serve as the Performance and Change team lead on change management tools and techniques, guiding and mentoring team members.

If you are passionate about driving change and making a meaningful impact, we would love to hear from you!

About you

This is a great role for an experienced change professional. Someone who is passionate about coaching and mentoring as well as building great working relationships.

You’ll likely need to have:

• Evidence of successful delivery and adoption of business change across projects & programmes.
• Experience of building relationships with a wide range of stakeholders at all levels.
• Detailed understanding of Business Change Management principles, including effective communications, business engagement and stakeholder management.
• Understanding of the Agile / SAFe methodology for delivering solutions.

What'll you get

A competitive salary between £52,000 - £65,000 – dependent on experience and capability.

As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.

About us

The creation of National Energy System Operator (NESO) is driven by an urgent need to unify and optimise our approach to energy. A more integrated and coordinated strategy is needed to meet the unprecedented challenges of climate change, ensuring secure energy supply, and keeping costs manageable for consumers.

Join us and empower your potential, energise our team, and be part of something bigger.

Your energy, our future, together.

About the National Energy System Operator (NESO)

In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system. 

The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.

The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.

The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.

More information

This role closes on 9th April at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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